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Terms of Service

Last updated: January 2025

1. Agreement to Terms

By accessing and using TriaDev's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Services Description

TriaDev provides web design, development, hosting, and maintenance services. Our services include but are not limited to:

  • Website design and development
  • Website hosting and maintenance
  • Content updates and modifications
  • Technical support

3. Payment Terms

Setup Fees: All setup fees are due in full before work begins. No work will commence until payment is received.

Monthly Fees: Monthly hosting and maintenance fees are billed in advance and are due on the same date each month. Failure to pay monthly fees may result in service suspension.

Late Payments: A late fee of $25 will be applied to accounts more than 15 days past due.

Refunds: Setup fees are non-refundable once work has begun. Monthly fees are non-refundable but service may be cancelled with 30 days written notice.

4. Client Responsibilities

You agree to:

  • Provide accurate and complete information
  • Provide all necessary content, images, and materials in a timely manner
  • Respond to requests for feedback within 48 hours during business days
  • Ensure all provided content is legally owned or properly licensed
  • Make payments according to the agreed schedule

5. Intellectual Property

Client Content: You retain ownership of all content, images, and materials you provide.

Website Code: Upon full payment of setup fees, you own the website code and design. However, TriaDev retains the right to use general techniques, methodologies, and non-proprietary code in future projects.

Third-Party Assets: Some websites may include third-party plugins, themes, or assets subject to their own licensing terms.

6. Project Timeline and Delivery

Project timelines are estimates based on prompt client feedback and content delivery. Delays in client response or content provision may extend delivery dates. TriaDev will make reasonable efforts to meet stated timelines but cannot guarantee specific delivery dates.

7. Revisions and Changes

Each package includes a specified number of revision rounds. Additional revisions beyond the included amount will be billed at $75 per hour. Major scope changes may require a new project agreement.

8. Hosting and Maintenance

Uptime: We strive for 99.9% uptime but cannot guarantee uninterrupted service due to factors beyond our control.

Backups: Regular backups are performed, but clients are encouraged to maintain their own backups of critical data.

Security: We implement reasonable security measures but cannot guarantee complete protection against all threats.

9. Service Termination

By Client: You may terminate services with 30 days written notice. No refunds will be provided for prepaid services.

By TriaDev: We may terminate services immediately for non-payment, violation of terms, or abusive behavior. Upon termination, you will receive a final backup of your website files.

10. Limitation of Liability

TriaDev's total liability for any claim related to our services shall not exceed the amount paid by you for services in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages including but not limited to lost profits, data loss, or business interruption.

11. Indemnification

You agree to indemnify and hold TriaDev harmless from any claims, damages, or expenses arising from your use of our services, your website content, or your violation of these terms.

12. Force Majeure

TriaDev shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, or internet service disruptions.

13. Governing Law

These terms are governed by the laws of the State of Georgia, United States. Any disputes shall be resolved in the courts of Fulton County, Georgia.

14. Changes to Terms

TriaDev reserves the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of modified terms.

15. Contact Information

For questions about these Terms of Service, please contact us at contact@triadev.co.

TriaDev

Smart websites. Smarter growth.

Email: contact@triadev.co

Atlanta, GA 30326

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