1. Information We Collect
Information You Provide
We collect information you voluntarily provide when using our services:
- Contact information (name, email address)
- Project details and requirements
- Website content, images, and materials
- Payment information (processed securely through third-party providers)
- Communications with our team
Automatically Collected Information
We may automatically collect certain information when you visit our website:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
2. How We Use Your Information
We use collected information to:
- Provide and improve our web development services
- Communicate with you about your project
- Process payments and maintain billing records
- Provide technical support and maintenance
- Send important service updates and notifications
- Analyze website usage to improve our services
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:
- Service Providers: With trusted third-party providers who assist in delivering our services (hosting providers, payment processors)
- Legal Requirements: When required by law, court order, or government request
- Business Protection: To protect our rights, property, or safety, or that of our clients
- Business Transfer: In connection with a merger, acquisition, or sale of business assets
4. Data Security
We implement appropriate security measures to protect your information:
- SSL encryption for data transmission
- Secure servers and hosting infrastructure
- Regular security updates and monitoring
- Limited access to personal information
- Regular backups of client data
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to provide services and comply with legal obligations:
- Active Clients: Information retained while services are active
- Former Clients: Basic contact and project information retained for 7 years for business and tax purposes
- Website Analytics: Anonymized data may be retained indefinitely
- Marketing Communications: Until you unsubscribe or request removal
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Portability: Request transfer of your data to another service provider
- Opt-out: Unsubscribe from marketing communications at any time
To exercise these rights, contact us at contact@triadev.co.
7. Cookies and Tracking
Our website may use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
You can control cookies through your browser settings, but disabling cookies may affect website functionality.
8. Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services. This privacy policy does not apply to third-party sites or services. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
11. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected and how it's used
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising privacy rights
12. Changes to This Privacy Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: